Personalized Care
Services Provided and FAQ’s
At Peak Family Health, we are committed to providing comprehensive and personalized care tailored to your needs. Our services are designed to address a wide range of health concerns through both telehealth and in-person visits, ensuring flexibility and accessibility for you and your family. Whether you’re managing a common illness, seeking preventative care, or addressing ongoing health concerns, our team is here to guide you every step of the way. Explore the services we offer below and learn how we can help elevate your health and well-being.
| Service | Telehealth | In-Person Health | Description |
|---|---|---|---|
| Bronchitis | ✔ | ✔ | Evaluation of bronchitis symptoms and treatment recommendations. |
| Conjunctivitis | ✔ | ✔ | Diagnosis and treatment of pink eye (conjunctivitis) via video consultation. |
| Covid | ❌ | ✔ | Testing and treatment of COVID symptoms require an in-person visit. |
| ED and PE | ✔ | ✔ | Medical advice and prescriptions for erectile dysfunction (ED) and premature ejaculation (PE). |
| Flu | ❌ | ✔ | Flu testing and treatment require an in-person visit. |
| GI Conditions | ✔ | ✔ | Diagnosis and management of gastrointestinal conditions, such as acid reflux and diarrhea. |
| Gout | ✔ | ✔ | Diagnosis and treatment of gout flare-ups, including medication management to reduce inflammation. |
| Headache | ✔ | ✔ | Evaluation of headache symptoms, including migraines, tension headaches, and medication adjustments. |
| Mastitis | ✔ | ✔ | Assessment and treatment for breastfeeding mothers experiencing painful breast inflammation. |
| UTI | ❌ | ✔ | Telehealth consultation for occasional UTI treatment. Recurring UTI symptoms require an in-person visit. |
| Pneumonia | ❌ | ✔ | Diagnosis and treatment of pneumonia require an in-person visit. |
| Positive At-Home COVID | ✔ | ✔ | Guidance on managing mild COVID-19 symptoms and when to seek in-person care. |
| Rashes | ✔ | ✔ | Diagnosis and treatment for common skin conditions such as eczema, dermatitis, and allergic reactions. |
| RSV | ❌ | ✔ | RSV testing and treatment require an in-person visit. |
| Shortness of Breath | ❌ | ✔ | Shortness of breath requires immediate in-person evaluation. |
| Sports Physicals | ❌ | ✔ | Comprehensive sports physicals to ensure athletes are healthy and ready for participation in school or recreational activities. |
| Sinusitis | ✔ | ✔ | Telehealth diagnosis and treatment of sinus infections, including antibiotic prescriptions if needed. |
| Strep | ❌ | ✔ | Strep testing and treatment require an in-person visit. |
| Weight Loss | ✔ | ✔ | Personalized consultations to discuss weight loss goals and strategies, including medication options. |
Frequently Asked Questions
General Questions
- What types of services are offered via telehealth?
Telehealth services include evaluations and treatments for common conditions like rashes, headaches, sinusitis, GI conditions, and more. For a full list of services, please refer to the table above. - What conditions require an in-person visit?
Certain conditions, such as recurring UTIs, pneumonia, COVID/flu/RSV/strep testing, and shortness of breath, require an in-person visit to ensure accurate diagnosis and proper care. - Can I start my care via telehealth and then transition to in-person care if needed?
Yes, you can begin with a telehealth consultation, and if further evaluation or testing is necessary, we can schedule an in-person visit. - Do you provide preventative care or wellness visits?
Absolutely! We offer personalized consultations to help you manage your health, such as weight loss plans, wellness strategies, and more.
Telehealth-Specific Questions
- How do I schedule a telehealth visit?
If you are a Peak Family Health member, you can schedule telehealth visits conveniently through the Member Portal. Non-members will need to schedule their appointments through the dedicated Non-Members page (coming soon). - What equipment do I need for a telehealth visit?
All you need is a smartphone, tablet, or computer with a stable internet connection and a camera for video calls. - Are telehealth services covered under my membership?
Yes, many of our telehealth services are covered under membership plans, but specific treatments or conditions may have additional fees. Please refer to the table above for more details.
In-Person Visit Questions
- What is the process for scheduling an in-person visit?
- Members: Schedule in-person visits through the Member Portal for ease of access.
- Non-Members: You will need to schedule your in-person visits through the Non-Members page (coming soon).
- Do I need an appointment for in-person visits?
Yes, all in-person visits require an appointment to ensure adequate time for your provider to address your concerns thoroughly. - Are lab tests included during in-person visits?
Lab tests, such as COVID/flu/RSV/strep testing, may incur additional fees depending on the test. Your provider will discuss costs during your visit.
Condition-Specific Questions
- Can I get a prescription for migraines or headaches during a telehealth visit?
Yes, if appropriate, your provider can evaluate your symptoms and prescribe medication for migraines or headaches during a telehealth visit. - Do you treat erectile dysfunction (ED) via telehealth?
Yes, telehealth consultations are available for ED treatment, including medication prescriptions if necessary. - What should I do if I have a positive at-home COVID test?
We can provide guidance via telehealth for mild symptoms. If you require further testing or have severe symptoms, an in-person visit is recommended. - Are gastrointestinal (GI) conditions treatable via telehealth?
Yes, mild GI conditions such as acid reflux or diarrhea can often be managed via telehealth. However, more severe cases may require in-person evaluation.
Membership-Specific Questions
- Are telehealth services unlimited with my membership?
Memberships include a set number of visits depending on your plan. Additional visits may be available for a discounted fee. - What happens if I need a service not listed in the table?
If a condition or service you need isn’t listed, please contact us. We’ll do our best to accommodate your needs or refer you to a trusted specialist. - Do membership fees cover all services?
Membership fees cover most routine telehealth and in-person consultations, but additional charges may apply for specific treatments or lab tests.